How does Resolver work?

Anatomy of Resolver

Resolver brings together businesses and consumers to drive genuine, measurable improvements. Our unique, actionable insight benefits businesses in a number of key ways.

Consumers

Businesses

Actionable Insight

Customer Retention

Revenue Growth

Sectors we work with

If your sector isn't shown above, then not to fear, Resolver can help businesses that operate across a wide variety of sectors, Speak to us to see how we could help you.

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Benefits we bring

Building Customer Trust

Resolver can help grow customer trust and increase loyalty through detailed insights and improved processes

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Reducing Costs

Decrease costs & improve efficiency in complaint handling

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Increase Customer Retention

Resolver's analytic tools can help increase customer retention through detailed comparative analytics

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Comparative Analytics

Gain a better understanding of your rivals and the entire market

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Auto Categorisation Of Complaints

Improve complaint categorisation for a better understanding of issues

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Regulatory Issues

Avoid risks associated with complaints and comply to the highest standards

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Early Warnings & Escalations

Take a proactive approach by identifying areas of concern before they cause issues

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Clients

Clients
Clients
Clients
Clients
Clients
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Clients
Clients
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Clients
Clients
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Clients

Resolver has been an amazing partner, supporting
 us to deliver our award winning transformation objectives.

Caroline Sheppard OBE

Chief Adjudicator, Transport Penalty Tribunal, England & Wales

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Quick stats

  • 20%

    customer satisfaction increase

  • 4.9/5

    Facebook score

  • 3.5m

    Case files

Are you a consumer looking to raise a complaint?

Go to Resolver.co.uk >