We Champion Better Outcomes  for Everyone
Consumers

Businesses

Regulators

Government
Drives 30% increase in customer satisfaction

An Efficient & Cost Effective Path to Retaining Happy Customers
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Supporting 600 Organisations through Resolution Processes

A collaborative decision-making platform for faster, more effective resolution outcomes.
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Analysing Data From More Than 100 Million Data Entries

A platform for detailed and aggregated market insights for businesses, regulators and government seeking better business intelligence.
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Over 2.6 Million Cases & Counting

A free and independent platform allowing consumers to raise issues with businesses efficiently and effectively
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Resolver for Business

A platform enabling businesses to improve customer trust, increase customer retention and reduce costs.

Decider

A collaborative Online Dispute Resolution (ODR) platform for faster, more effective resolution outcomes

Reporter

A platform providing detailed & aggregated market insights for better business intelligence

Resolver for Consumers

A free and independent platform allowing consumers to raise issues with businesses efficiently and effectively

Welcome to Resolver

Welcome to Resolver, the leading complaints resolution company. Our mission is to champion better outcomes for everyone and we do this through our unique product sets and team of highly skilled people.

Our Services

Corporate Brochure

Download the Resolver for Business brochure to learn about the customisable modules which can help businesses better understand their customers and how this can lead to improved business intelligence, increased revenue and reduced costs.

More About Us

Who we are

Resolver is an independent complaint resolution business with a simple aim: to resolve issues through collaboration rather than conflict. Our team comprises a set of talented people who are passionate about consumer complaint resolution.

About us

What we do

Our advances in innovation and technology have seen us develop unique market insights into consumer complaint behaviour. Our technology, consumer insights and services are helping businesses to drive change and challenge themselves to become best in class.

Our Services

Want to discover more?

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Are you a customer looking to raise a complaint?

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We Champion Better Outcomes for Everyone

Drives 30% increase in customer satisfaction

Supporting 600 Organisations through Resolution Processes

Analysing Data From More Than 100 Million Data Entries

Over 2.6 Million Cases & Counting