How Resolver works
Resolver helps find the right resolution for everyone.
We work for consumers to support them through their complaints with businesses, and we work with ombudsmen, government departments and private companies.
To date, more than four million consumers have used Resolver to raise an issue they have with an organisation.
- Helps consumers to raise and resolve an issue
- Helps businesses to drive improvements in their customer service provision
- Provides data to help businesses gain a view across sectors on broader complaint handling trends
- Supplies insights into how businesses can benchmark their customer service against competitors