Collecting feedback from your customers
Helping when things don't go to plan
If your customer chooses to leave a bad review, there are two options given on screen. One will allow them to give the negative feedback and the other option will allow them to start a case with Resolver.
What Resolver.co.uk does next
Reporting & Analytics
The benefit of the API is that it enables organisations to create experience reporting and insights solutions that can be customized to their needs. It’s the best option when the data needs to be extracted and transformed often and repetitively for a large number of touch points. By using the API, two systems can communicate with each other whenever needed and perform tasks with almost no supervision and at very low cost.