Latest updates
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Customer Vulnerability: Be situationally aware (like Bruce Lee)
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Resolution Forum September 2019
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The battle for customer loyalty: fighting tech with tech
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Is your pacification strategy based on facts or guess work?
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Resolver announce news on Chairman
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What does success look like?
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Lodging a Complaint with a Canadian Business Just Got a Lot Easier
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Resolver Canada: Webinar
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Resolver India Launches in 2019
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Webinar: Building Customer Trust
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Resolver surpasses 3 million complaint case files
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Digging deep: Why improving your business starts at the root (cause)
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How complaints data can become an asset (and even save lives)
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Customer satisfaction – the loyalty quandary
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Is your complaints procedure stuck in the past?
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Resolution Forum September 2018
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What you need to know about trust
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What are we doing about the GDPR?
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Resolver reveals what 1.3 million people complained about last year
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Changing markets: Regulation and refinement
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Resolver: The big figures
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Terminate claims managers, says Resolver
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Half of the UK aren’t saving enough for retirement according to Resolver
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Learning from our data: Resolver, machine learning and securing better outcomes
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Supporting businesses – an analysis of key metrics within complaints
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New UK Chair for Resolver – Richard Lloyd
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Resolver hits 2 million cases – learning and insight
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Media Release: Complaints triple to 1.2 million as Resolver releases its figures for 2017
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Resolver announces the Resolution Forum
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Resolver Business League Table
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Media Release: As financial debt hits record levels, Resolver explains how to get help
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Media Release: Resolver warns of ‘a tidal wave of bad credit’ as complaints hit record levels
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Resolver and the Gambling Commission team up to help resolve customer issues
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The big million
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Blog: Love the ones you are with
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Blog: The only customer touch point that counts
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Resolver secures £2.8M of investment
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Appealing your parking fine just got easier
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Revised Consumer Rights Legislation
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Media Release: Resolver wins the Gold Stevie® Award for Sales & Customer Service
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Opinion: Unpacking PSD2 - What does it mean for your business?
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Opinion: The perfect complaints storm
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Opinion: Make the effort
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Opinion: Listen to what your customers aren’t telling you
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Opinion: Uk And American Style Customer Service
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Opinion: How Are We Changing The Game?
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Opinion: Complaining to survive in a digital world
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Opinion: The only loyalty touch point that counts
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Opinion: Love the ones you are with
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Opinion: We are unique
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Opinion: Complaints are awesome
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Opinion: Predicting resolution
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Guest blog: Mediation Part One – Just do it
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Guest blog: Don’t go to court if you can avoid it
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Happy Birthday Resolver