Posted By Chris O'Byrne on 29th April, 2020

Resolving Ltd has been awarded ISO 27001

We are delighted to announce that Resolving Ltd has been awarded ISO 27001 status (certificate number 220917), the international standard for information security management systems (ISMS).


Resolving Ltd has been awarded ISO 27001 certificate for the following activities:

The provision of issue resolution services encompassing an online complaints service, business analytics, an online complaint mediation tool for major UK Ombudsman and all internal related supporting processes.


Established by the International Organisation for Standardisation (ISO), the ISO 27001 certification requires the assessment of an organisation’s information security management controls.


Our ISO 27001 certification allows us to work with customers and partners in the confidence that we will meet their needs and expectations for security controls and information handling.


The ISO 27001 certification establishes a leadership commitment to the ISMS by ensuring proper organisational obligations to awareness, communication, personnel and objectives in relation to our services. This certification provides a set of policies, which align with our customer’s and partner’s security commitments to comply with relevant laws and regulations.