Resolver Feedback
Resolver’s users will be able to review businesses, which in turn allows firms to hear directly from their customers about the things that they are doing well – and identify problems before they become difficult or costly to tackle. The best in customer feedback given in real time.
If your customer chooses to leave a bad review, there are two options given on screen. One will allow them to give the negative feedback and the other option will allow them to start a case with Resolver.
Optimise staff scheduling, product selection
Lead the team daily with customer experience
Show everyone that service matters and is tracked every day
Real time awareness: See where to focus
Powerful tool for your store managers to track and manage CX
Get feedback also from who those who did not buy
The benefit of the API is that it enables organisations to create experience reporting and insights solutions that can be customized to their needs. It’s the best option when the data needs to be extracted and transformed often and repetitively for a large number of touch points. By using the API, two systems can communicate with each other whenever needed and perform tasks with almost no supervision and at very low cost.
To find out how Resolver Pro can help you, email
resolverpro@resolvergroup.com