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Ian

UK CEO

CREATING AN ENVIRONMENT WHERE IDEAS FLOURISH

My favourite customer service experience of all time is… the day I recevied a £0.01p cheque from british telecom for overbilling. It is framed on my office wall.

I can’t think of a better way to spend my time!

One of the quickest ways to damage the relationship between people and businesses is through poor complaint handling, which is where resolver comes in. Our clear mission is to help businesses and their customers restore their relationships … rebuilding trust, loyalty and value.